TERMS & CONDITIONS

  • “MADINA TAP MARKETING CONSULTANCY E COMMERCE” maintains the http://www.madinatap.com Website ("Site").
  • “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law.
  • “Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE”
  • ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’
  • ‘’The displayed price and currency at the checkout page, will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency”.
  • ‘’We will not trade with or provide any services to OFAC and sanctioned countries’’
  • ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’
  • ‘’Cardholder must retain a copy of transaction records and http://www.madinatap.com policies and rules’’
  • ‘’User is responsible for maintaining the confidentiality of his account’’


    • DELIVERY POLICY

  • We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
  • Delivery within UAE cities shall be in 1 – 2 working days and from 4 to 10 working Days to Other Countries. UAE Delivery Fees will be a Flat Rate of AED: 10 and Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.


    • PAYMENT CONFIRMATION

  • Once the payment is made, the confirmation notice will be sent to the client via email within 24 hours of receipt.


    • REFUND POLICY

  • ‘’Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.”


    • CANCELLATION POLICY

  • Customer can cancel their requested services within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.